Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to comfortenhance@gmail.com.
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What are the delivery charges?
Free delivery on orders inside Pakistan. For international orders, Shipping Charges depend on the delivery location and package weight
How do I check the delivery status & order history?
Login to ‘My Account’ to view your orders and their statuses.
How shall I make a payment?
There are two ways to pay your bill
a. Cash on Delivery (COD): You can pay cash at the time of delivery when rider come to deliver the order
b. Direct bank Transfer/Jazzcash/Easypaisay: You can pay to our bank account directly, details will be shared on the email and after order placement
Is there any confirmation required to get my order through?Is there any confirmation required to get my order through?
After you have placed the order, we follow up by calling the customer on the provided phone number. This process only helps us to improve our delivery system. Please note Shesole holds the right to process your “Cash on Delivery” order without order confirmation for regular customers and/or during a period of high volume that includes sale, season launches and other promotions.
Do I need to keep my account information up to date?
Yes! Updating your account will help us identify the right products that you may be interested in. Also, by keeping all your information up to date you won’t have to re-enter your details when shopping online, hence making the process easier for you.
What if there is an error while placing the order?
Kindly take a screenshot of the page where you experience the error, or copy the error message and send it to info@shesole.pk for further assistance.
Can I add items or make changes to an existing order?
It is only possible to add the items in the order before it has been dispatched. Please call Customer Care at 03334691231 and check if your order has been dispatched or not.